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# WhatsApp add-on — orders to chat


![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/spreadsimple-whatsapp-add-on_1njujc6.png)
Increase your store conversions by allowing your customers to place orders on WhatsApp.

Using this add-on you will allow your customers to start the [instant conversation](https://faq.whatsapp.com/5913398998672934/)  with you right upon order placement.

You will receive the order detail in the first message.

### Customize Message template

You can compose the custom message template, just use Data Variables like `{{client.name}}` and  `{{cartItemsText}}`, these variables to be replaced with actual values from the order data.


![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/wa-addon_vdnqm7.png)

## Available order data variables

`{{client.name}}` example value John Doe
`{{client.phone}}` example value 202-555-0192
`{{client.email}}` example value john@example.com
`{{client.message}}` example value Deliver it ASAP
`{{orderId}}` example value K8KZPUA
`{{cartItemsText}}` example value • 1 × $2.40 \| Spicy unagi
`{{totalAmountFormatted}}` example value -  $2.40