Setting up Hotjar
Hotjar is a behaviour analytics tool that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys.
You can easily integrate Hotjar on your website with our Hotjar add-on
First, you need to enable the Hotjar Add-on (Add-ons Tab -> Analytics).
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar_9y0l27.png)
Then you need to insert Site ID that you can find on the HotJar website.
Sign in to your Hotjar account and in your dashboard click on Add new site:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-1_1c474yd.png)
Fill in the necessary fields and click Add site
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-2_vox8dv.png)
Now you need to install and verify the tracking code in order to get Site ID. Click on the gear icon:
.
Then click on the Verify tracking code installation.
Select the manual installation method and click on the Add code manually button:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-4_2jllsx.png)
On the next window, copy your site ID:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-5_1ikffvb.png)
and paste it to the Side ID field in the Hotjar add-on settings:
![Save the changes and republish your website](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-6_19ktat3.png)
Then, back on Hotjar installation code page click on Verify installation button to verify your integration:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-7_6300m1.png)
And that's it! Your Hotjar integration is successfully installed!
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-8_1et4vb0.png)
You can easily integrate Hotjar on your website with our Hotjar add-on
How to set up HotJar add-on
First, you need to enable the Hotjar Add-on (Add-ons Tab -> Analytics).
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar_9y0l27.png)
Then you need to insert Site ID that you can find on the HotJar website.
To find the ID:
Sign in to your Hotjar account and in your dashboard click on Add new site:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-1_1c474yd.png)
Fill in the necessary fields and click Add site
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-2_vox8dv.png)
Now you need to install and verify the tracking code in order to get Site ID. Click on the gear icon:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-3_2z08qv.png)
Then click on the Verify tracking code installation.
Select the manual installation method and click on the Add code manually button:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-4_2jllsx.png)
On the next window, copy your site ID:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-5_1ikffvb.png)
and paste it to the Side ID field in the Hotjar add-on settings:
![Save the changes and republish your website](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-6_19ktat3.png)
Then, back on Hotjar installation code page click on Verify installation button to verify your integration:
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-7_6300m1.png)
And that's it! Your Hotjar integration is successfully installed!
![](https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/hotjar-8_1et4vb0.png)
Updated on: 06/03/2023
Thank you!