Articles on: Content Management

How to set up Email Receipts

This feature will let you automatically send your customers their order receipts after the purchase.

Set up Email receipts

In the Checkout Tab go to Email receipts menu and toggle on Enable Email receipts

Basically, that's all you need to do, but there are a few more options to customize the emails that your customers will receive.

Change Reply to email

You can change this address to receive your customers' replies to the email receipts.

Change Receipt sender name

Enter your company or your store name.

Your customers will see this name when they receive emails after the purchase or placing an order.

Change Receipt Email subject

Just type in your new subject into Receipt Email subject

{{orderId}} will be dynamically replaced by your customers' unique order id.

Customize your receipt template

In the Receipt email template text area, you can add any text that you find necessary. The area has markdown support.
Also, in the template, you can see the following tags:


These are replacement tags and in the receipt, they will be replaced with the corresponding data from the order (customer's name, their email, order ID, total amount, etc).
By adding or removing certain tags, you can define what data your receipt email will contain.

Here's the list of the replacement tags that you can use and their example values:

{{}} John Doe
{{}} 202-555-0192
{{client.message}} Deliver it ASAP
{{orderId}} K8KZPUA
{{cartItemsText}} • 1 × $2.40 \\Spicy unagi \
{{totalAmountFormatted}} $2.40
{{totalAmount}} 2.40

Updated on: 23/08/2023

Was this article helpful?

Share your feedback


Thank you!