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Articles on:Account and Subscription
Subscription, promo codes and upgrading your website

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  • Getting Started
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  • Pro subscription
    The Pro plan has been revamped and renamed to Business plan. To explore our new subscription plans and learn more about the new subscription plans, please click here. If you have any questions regarding subscription, please refer to our FAQ on Subscription plans.Few readers
  • How to upgrade and downgrade a website
    In your Billing Settings you can see the number of available and used licences. This means you can upgrade 5 websites to Business plan With 1 license you can have one website upgraded to the corresponding plan and unlock the available features. You can easily manage your licences and upgrade one website, then downgrade it and upgFew readers
  • How to redeem a Promo Code
    A Promo code (Coupon) gives you a discount for a paid subscription. What's included in a subscription plan: all free features use your custom domain add custom scripts (3rd party: chats, forms, popups, etc.) various add-ons shopping cart and order form PayPal, Stripe, Razorpay, and other payment gateways email notifications and receipts no SpreadSimple branding SEO settings details pages item variations widget mode webhooks and more How to redeem ✅ StepFew readers
  • Can't sign in?
    If you are failing to sign in and see this message: It most likely means that you are using Incognito mode or you have disabled your browser cookies. To sign in successfully, please turn off Incognito mode and enable the browser cookies. For Chrome browser, proceed to chrome://settings/cookies and click Allow all cookies (https://storage.crisp.chat/users/helpdesk/website/918f9541750fFew readers
  • Managing Workspace
    This feature allows you to share access to your websites with your teammates and colleagues and collaborate with them on your projects. In this help article, we will show you how to manage your workspace and invite editors. Invite another user to join your workspace Basically, your workspace is your websites list. You can add other users to your workspace by sending them an invite from your Dashboard. (https://storage.crisp.chat/users/helpdesk/website/918f9541750fe800/workspacesFew readers
  • Website quantity limitation
    Each workspace has an individual website limit and can create 3 Free websites and as many Pro websites as there are Pro licenses. In this help article, we will explain in detail how this limitation works. What is my website quantity limit? How many websites can I have? Basically, the default limit for a workspace (account) is 3 Free websites. Each Pro license increases this limit by 1 more website. For example, if you have 2 Pro licenses you can have 5 websites in your workspace: 3 FrFew readers
  • Subscription plans
    In this article, we will answer the most frequently asked questions on our subscription plans. What is the difference between the subscription plans? Each of the subscription plans offers a different set of features and was designed to fit a What subscription plan do I need? That would depend on your use case: what kind of features you need, how many items you are planning to display on your website and whether you need to receive the payments online. You can see the full overFew readers

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